Family Health America
has been in business since 1996 and has a national network of
more than 3,500 well credentialed chiropractors.

Family Health America’s Chiropractic Preferred Provider Network called “EmpowerChiro” is accessed by 27.8 million members in 48 states.
FHA works with health insurance companies, health maintenance organization and medical provider networks to help reduce excessive chiropractic costs and utilization while maintaining excellent treatment quality. As a company, FHA’s objective is to exceed the expectations of everyone we serve…insurance companies, employers, payers, members and providers. Family Health America’s programs include network access, capitation and utilization management.

The cornerstone of the FHA program is the development and maintenance of the well-credentialed EmpowerChiro Network which meets the standards set forth by the National Committee on Quality Assurance (NCQA).

Family Health America’s Chiropractic Preferred Provider Network works with each client to develop the best total solution to meet the client’s specific managed care needs. FHA is committed to operational excellence…excellence in innovation, customization and service.

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OUR SERVICES
Exceeding Your Expectations!

Network Access
FHA has a national chiropractic network called “EmpowerChiro” with more than 3,500 providers. Discounts are available through a fee schedule or percentage off charges.

Chiropractic Capitation
Under this program, FHA assumes the complete financial risk for chiropractic treatment and all administrative expenses.

Utilization Management
Family Health America’s Chiropractic Preferred Provider Network performs utilization management of chiropractic services using licensed chiropractic reviewers. During the review process, FHA may review selected cases or all chiropractic treatment delivered in a given health plan.

Quality Assurance
As part of its Quality Assurance Program, Family Health America’s Chiropractic Preferred Provider Network surveys patients who receive chiropractic treatment under its capitated plans on a quarterly basis. All network chiropractors under FHA’s capitated plans are surveyed on a yearly basis.

Documented Member Satisfaction.
Family Health America’s network chiropractors provide outstanding patient care. Consistently, 85-90% of patients rate the treatment delivered by their FHA chiropractor as “good” to “excellent.” FHA’s outstanding level of patient satisfaction far exceeds the patient satisfaction averages of health plans accredited by the National Committee on Quality Assurance (NCQA).

Family Health America surveys its insured patients on a regular basis. FHA surveys 100% of patients under its capitated plans on a quarterly basis. Areas examined include the type of injury, the ease of setting an appointment, waiting time, cleanliness of office facilities and degree of recovery.

Join Family Health America’s Preferred Provider Network
Join thousands of chiropractors across the nation who are empowering their practices by joining EmpowerChiro. When you join Family Health America’s EmpowerChiro Network, you become a “Preferred Provider” for insurance companies and employers in your area. Joining EmpowerChiro is a great way to market your practice and see more patients with good insurance benefits. Visit EmpowerChiro to learn more.

FHA COMPANIES
Family Health America, LC (FHA) began operations in 1996. Within the first few months of its establishment, Coventry Healthcare of Kansas selected FHA to provide a chiropractic HMO for about 25,000 members located in south central Kansas. Since that time FHA capitated chiropractic care for other insurance companies, then developed the EmpowerChiro network, a national chiropractic network consisting of several thousand chiropractors in 48 states.
Family Health America has developed and/or acquired the following companies:
Family Health America's Chiropractic Preferred Provider Network

Empower administers Flexible Spending Accounts (FSAs), Health Reimbursement Arrangements (HRAs), Health Savings Accounts (HSAs) and Premium Only Plans (POPs). Empower administers the above pre-tax spending accounts for employers located in Wichita and throughout the Midwest. Empower specializes in combining state-of-the-art claims administration technologies with exceptional personal service for employers and participants.

Family Health America's Chiropractic Preferred Provider Network

PMHM is a national behavioral managed care firm with a large provider network consisting of approximately 10,000 outpatient behavioral providers including psychologists, psychiatrists, social workers, drug treatment counselors, etc. PMHM’s inpatient network consists of nearly 800 inpatient psychiatric and drug treatment facilities. PMHM’s inpatient network was originally developed for national WalMart and, as such, it is geographically widespread with some of the industries’ lowest inpatient rates. PMHM originally provided utilization management and capitation but now primarily provides network access to insurers and payers and crisis intervention programs for large companies.

Family Health America's Chiropractic Preferred Provider Network

EmpowerChiro is FHA’s national chiropractic network. The FHA network includes more than 3,500 well-credentialed chiropractors in 50 states. The EmpowerChiro network is credentialed according to the standards set forth by the National Committee on Quality Assurance (NCQA). The EmpowerChiro network is accessed by insurance companies and payers covering nearly 30 million members.